Privacy Policy

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1. Introduction

Welcome to Best Sub Zero & Viking Repair Service. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at info@bestsubzerovikingservices.com.

When you visit our website (the “Website”) and use our services (the “Services”), including appliance repair and customer support, you trust us with your personal information. We take this responsibility seriously. This privacy policy explains what information we collect, how we use it, and what rights you have.
 

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you:

request service or a quote

contact us by phone, email, or online form

schedule an appointment

otherwise communicate with us

The personal information we collect may include:

• names

• phone numbers

• email addresses

• service addresses

• contact preferences

• any other information you choose to provide

Payment Data:
If you make a payment, we may collect information necessary to process it, such as your payment method details. Payment information is processed securely through third-party payment providers and is not stored on our servers.

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3. How Do We Use Your Information?

We use your personal information for legitimate business purposes, including:

• scheduling and managing service appointments

• communicating with you about services and updates

• responding to inquiries and providing customer support

• processing payments and invoices

• sending service-related notifications

• improving our services and customer experience

• marketing and promotional communications (where permitted by law)
   

4. Will Your Information Be Shared With Anyone?

We may share your information only when necessary and legally permitted, including:

• with service providers and subcontractors supporting our operations

• to comply with legal obligations or government requests

• to protect our rights and prevent fraud

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Text messaging opt-in data and consent will not be shared with any third parties.
 

5. Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality and user experience.

Types of cookies we may use include:

• Essential cookies

• Analytics and performance cookies

• Functionality cookies

You can control cookies through your browser settings. Disabling cookies may affect website functionality.
 

6. Social Logins

If you choose to interact with us through social media platforms, we may receive certain information from those platforms based on your privacy settings.
 

7. How Long Do We Keep Your Information?

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. How Do We Keep Your Information Safe?

We use appropriate organizational and technical security measures to protect your personal information.

9. Do We Collect Information from Minors?

We do not knowingly collect information from individuals under 18 years of age.

10. Your Privacy Rights

Depending on your location, you may have rights regarding access, correction, or deletion of your personal information.

11. California Privacy Rights

California residents may have additional rights regarding their personal information under applicable state laws.
 

12. Updates to This Policy

We may update this privacy policy from time to time. Updates will be effective once posted on the Website.
 

13. Contact Us

If you have any questions about this privacy policy, please contact us at:

Best Sub Zero & Viking Repair Service
23 Joel Pl
Staten Island, NY 10306
Email: info@bestsubzerovikingservices.com